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Pricing

Plans are per user per month with a ten-user minimum. Projects are fixed price after a scoping call. Hardware and licenses are billed at cost plus 8% and at the publisher's price. The quote adds users, add-ons and tax, and nothing else.

Managed plans

Core

Offices that need dependable support and managed devices

$89 per user / month

10-user minimum · from $890 a month

  • Unlimited help desk, Mon–Fri 7 a.m.–7 p.m. ET
  • Device management, encryption and patching
  • Microsoft 365 or Google Workspace administration
  • Endpoint detection (Defender for Business) and MFA enforced
  • Onboarding and offboarding within one business day
  • Monthly service report, quarterly business review
Start with Core

Complete

Companies that want a full IT and security department on retainer

$169 per user / month

10-user minimum · from $1,690 a month

  • Everything in Secure
  • 24×7 help desk and 30-minute priority-one response
  • Two onsite visits a month in the five boroughs
  • Compliance program: HIPAA, SHIELD or NYDFS 500 maintained, annual assessment included
  • Quarterly restore tests and an annual ransomware tabletop
  • Annual external penetration test by a partner firm
  • vCISO hours and a named account manager
Start with Complete

Prices in US dollars, effective 2026-09-07. Twelve-month term billed monthly; annual prepayment takes 8% off and waives onboarding. Secure is $12 per user less when your Microsoft 365 Business Premium licenses already include Defender for Business. Schools and 501(c)(3) nonprofits receive 15% off.

How plan pricing works

Per user
A user is a person with an account. Each user covers up to three devices (laptop, desktop, phone). Shared mailboxes and kiosk logins are $19.
Minimum
Ten users. A six-person office pays for ten; the plan still includes everything listed.
Term
Twelve months, billed monthly in advance. Annual prepayment takes 8% off and waives onboarding.
Onboarding
One-time fee equal to one month's plan, covering the assessment, deployment and documentation. Waived on annual prepayment.
Licenses
Microsoft 365 and Google Workspace licenses are billed at the publisher's price, no markup. Security tooling is included in the plan.
Changes
Users are trued up monthly from the directory. Add or remove people any time; the minimum is the only floor.

Estimate a plan

Billed as Secure

$0 per month before tax

The estimator applies the minimum the way the order form does. Projects are quoted separately below; licenses and hardware are extra at the publisher's price and cost plus 8%.

Plan add-ons

Add-onUnitPer month
Managed server (physical or virtual)per server$149
Server backup appliance service, local and cloud copiesper server$249
Managed network site: firewall, switching, Wi-Fi, monitoringper location$199
After-hours help desk, 24×7 (Core and Secure)per user$12
Shared mailbox or kiosk loginper account$19
Endpoint backup for roles that keep files locallyper device$9
vCISO block, six hours a month (Core and Secure)per month$1,800
Onsite visit outside the planper visit · half day$225 · $650

Projects

Fixed price after a 20-minute scoping call. Larger scopes are quoted from the same unit prices. Every project ends with a written handover and the documentation in your name. Clients on a plan receive 10% off the project list.

ProjectScopeLead timePrice
Microsoft 365 tenant migrationUp to 25 mailboxes from Google Workspace, Exchange or another tenant; $95 per additional mailbox; files by the terabyte2–3 weeks$4,800
HIPAA security risk assessmentCovered entity or business associate, one location; risk register, remediation plan, policy set3 weeks$5,500
Cyber insurance readiness reviewControls against the carrier's application, gap list, evidence packet, application completed1 week$2,900
Email security overhaulFiltering, DMARC enforcement, impersonation protection, legacy authentication off, user training2 weeks$3,200
Ransomware tabletop & recovery planHalf-day exercise with leadership, written recovery plan with targets and contacts2 weeks$3,600
Wi-Fi and switching upgradeSite survey, design, installation and cutover for one floor; hardware at cost plus 8%3 weeks$4,200
Network refresh & firewall deploymentFirewall, core switching, remote access and segmentation for one site; hardware at cost plus 8%4 weeks$6,900
Security assessment & 12-month roadmapExternal and internal scan, Microsoft 365 review, policy review, prioritized roadmap with budget2 weeks$3,900
SOC 2 readiness program, Type IGap assessment, policies, control implementation, evidence collection, auditor management; auditor fee separate3–4 months$18,000
SOC 2 readiness program, Type IIType I scope plus the observation period support and evidence automation6–9 months$26,000
Office move or build-outPlan, cabling coordination, ISP ordering, equipment, cutover weekend6–8 weeksQuoted

Hourly rates

For work outside a plan or a project, by role. Quoted in advance with an estimate of hours; we do not bill past the estimate without asking. After-hours and weekend work at 1.5×.

RolePer hour
Help desk engineer$145
Systems engineer$185
Network engineer$195
Security engineer / analyst$225
Project manager$165
vCISO / principal$295

Pricing questions

Is the price really per user, not per device?

Per user. A person with a laptop, a desktop at the office and a phone is one user. The fourth device and beyond are $9 each, which almost nobody reaches.

What is not included?

Hardware and software licenses (billed at cost plus 8% and at the publisher's price), projects on the project list, and work outside the plan at the hourly rates. Everything else listed on a plan is in the price.

Can we start on Core and move up?

Yes, any month. Moving down is at renewal. Most clients who start on Core move to Secure after their first insurance renewal.

How do you bill?

Invoice on the first of the month, payable by check or ACH, net 15. Card payments carry a 3% processing fee. Projects are invoiced half at kickoff and half on delivery.

What happens if we leave?

Sixty days' notice at the end of the term. Your documentation, passwords, tenant and backups are yours and are handed over in a documented offboarding, included.

Get the number in writing.

People, devices, servers and sites. The quote names the plan, any projects and the total.